We have the technical, writing and interpersonal skills required to effectively manage functionally and geographically diverse teams, create succinct, informative reports, accurately document work and produce results.

As a result of our well-rounded skill set, we are equally comfortable in an executive meeting or a technical brain-storming session. We can manage an entire project, or work as part of a team to supervise particular aspects of it.

Our staff has managed or co-managed the following projects:

• Decommissioning of non-Y2K compliant equipment in an X.25 network. We were responsible for all customer-related portions of the project. We assessed the customer impact and worked with project team to minimize it, created customer notices, set timelines for notification and worked with the co-managers to set overall project timeline. In the course of performing these duties, we worked with the Engineering, Sales, Marketing, Customer Communications, Billing, and Customer Support departments.
• Introduction of Concert Packet Services as a dial-up access method for MCI Mail. This required extensive architecture redesign, performance testing, billing system development, access testing, documentation development, and customer-oriented notification. We worked with the project team to coordinate all of these activities, evaluate their customer impact, and report to executive management.
• Managed the development of the eONE Poller, a custom version of the MCI Mail Enabler. It was designed to meet the email needs of MCI's senior executives. We coordinated between executive management and the developers. This included creating a detailed design spec, overseeing development efforts, coordinating the development schedule with the overall project schedule, and reporting to and coordinating with executive senior management.
• The MCI Mail Enabler beta test: coordinated between beta testers, QA testers and the developer. This included the evaluation of problem reports, managing the project schedule and reporting to MCI's management.
• Managed the design and development of MCI Mail Express 3.0, a client for MCI Mail. This required production of a design specification, coordination between MCI's Customer Support, Marketing and Engineering departments and the contractor hired to do the development.

  If you would like to know how we can help your next project succeed, please contact us.